Submitting and processing requests for information at MU
Legal regulations (in particular Art. 17 of the Charter of Fundamental Rights and Basic Freedoms) guarantee free access to information. The exercise of this right is regulated by Act No. 106/1999 Coll. (Czech only) , on Free Access to Information, as amended by subsequent regulations (hereinafter referred to as the “Act” or “Act on Free Access to Information”). Masaryk University is an obliged entity, which has the obligation to provide information concerning its operation under the Act. The obligation to provide information shall not apply to questions about opinions, future decisions and creation of new information. Masaryk University provides information upon a request of an applicant or through publishing the information.
§1 Request for information
(1) The provision of information may be requested orally or in writing, via the network or electronic communications services.
(2) An oral request, including a telephone call, shall be addressed directly to Masaryk University employees according to their position (see www.muni.cz). They are obliged, if possible, to promptly provide the requested information or to refer the applicant to publicly available sources.
(3) In case no information is provided as requested or in case the information provided fails to satisfy the applicant, a request for information must be submitted in writing.
(4) Written requests for information must be submitted to the Masaryk University Rector's Office, either in writing to the following address
Masaryk University
Rector’s Office
Žerotínovo nám. 9
601 77 Brno
Czech Republic
or using the digital mailroom, i.e. by e-mail to
(5)The written request must clearly specify which obliged entity is the addressee and that the applicant requests the provision of information under the Act on Free Access to Information. A natural person shall state his/her first name and surname, date of birth, permanent address, or if permanent address is not registered, address of residence, and mailing address if different from permanent or residence address. A legal entity shall state the business name, company identification number, registered office and mailing address if different from the registered office address. Mailing address shall also mean an e-mail address.
§2 Processing requests for information
(1) In case a lack of the applicant's personal data (name and surname or identification number in the case of a legal entity, correspondence address or functional e-mail address in the case of a request sent by electronic mail) should hinder the processing of the request, the applicant will be invited to provide such data within a period of seven days from the day of submission; should the applicant fail to comply with this request within a period of 30 days, his/her request will be discarded.
(2) In case the submitted request is unintelligible, does not clearly state what information is required or is formulated in an overly general manner, the applicant will be invited to clarify within a period of seven days from the date of submission; should the applicant fail to clarify his/her request within a period of 30 days, a decision rejecting the request will be issued.
(3) In case the requested information does not fall within the purview of Masaryk University, the request will be discarded and the applicant will be notified within a period of seven days from the date of reception of the request.
(4) Unless decided otherwise in accordance with the above specified conditions, information shall be provided in accordance with the request within a period of no more than 15 days from the date of reception of the request or the date of its completion; if so required, a final license offer shall also be submitted to the applicant within this period. This period may be extended for serious reasons, albeit by no more than ten days.
(5) In case the requested information is subject to copyright protection and such protection does not exclude the provision of information, the information shall be provided pursuant to a license or sublicense agreement concluded between Masaryk University and the applicant. Masaryk University may claim compensation for the provision of the license or sublicense.
(6) In connection with the provision of information, Masaryk University is entitled to claim settlement of an amount that shall not exceed the costs of making copies, purchase of a data carrier and dispatch of the information to the applicant. Masaryk University may also claim compensation for extremely extensive search for information.
§3 Issuing decisions
(1) In case a request or its part cannot be fulfilled, a decision rejecting the request will be issued within the period set out for processing the request or its part, except in cases where the request is discarded.
(2) In case a request has not been fulfilled on grounds of commercial confidentiality or third party rights subject to copyright, the decision must identify the person (if known) who exercises the rights to the trade secret or object of copyright in question.
§4 Appeal
(1) An appeal may be lodged against the refusal to fulfil a request analogically in accordance with the provisions of section 2. The appeal shall be referred to a superior authority to be answered within 15 days of the day of delivery of the appeal. The Rector is the superior authority. A ruling made by the Rector shall be issued within 15 days.
(2) In case the Rector does not find reasons for refusal to meet the request, he/she shall repeal the decision of Masaryk University on the refusal of the application or its part and shall suspend the proceedings in that extent. At the same time, the Rector shall instruct Masaryk University by a ruling to provide the information to the applicant in the period which shall not exceed 15 days of the day of delivery of the decision on appeal to Masaryk University. The Rector’s decision cannot be appealed. The decision on appeal may be reviewed by court.
§5 Complaint
(1) A complaint regarding the processing of a request for information may be filed by an applicant
a) who does not agree with the processing of the request,
b) who did not receive the requested information or a final license offer or a decision rejecting the request by the end of the designated period,
c) who received only part of the requested information but who was not informed of a decision rejecting the remainder of the request, or
d) who does not agree with the amount of costs claimed for the provision of information.
(2) A complaint may be filed either in writing or verbally; in the case of a verbal complaint which cannot be settled immediately, a record of this complaint must be made in writing.
(3) A complaint is filed analogically in accordance with the conditions of section 2 within 30 days of
a) receiving a notification in accordance with section 6, section 14, subsection 5, letter c) or section 17, subsection 3,
b) the end of the period designated for the provision of information in accordance with section 14, subsection 5, letter d) or section 14, subsection 7.
(4) A complaint requires the Rector to issue a ruling within 15 days of its submission.
(5) Masaryk University shall submit the complaint together with the relevant file to the superior authority within 7 days of the receipt of the complaint, unless Masaryk University meets the complaint within that period by providing the requested information or the final license offer or issues a decision on turning down the request. The Rector shall decide on the complaint within 15 days of the day on which he/she was submitted the complaint.
§6 Review proceedings and protection against failure to act
The Rector’s decision (on an appeal or complaint) may be reviewed within the review proceedings, which fall under the jurisdiction of the Office for Personal Data Protection.
The Office also has jurisdiction over the measures against the Rector’s failure to act.