Publications
Total number of publications: 2
2020
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Face-to-face and Electronic Communication with Customers in Retailing and Company Performance: A Case Study in the Electronics and Communication Equipment Retail Industry in the Czech Republic
Ekonomie a Management, year: 2020, volume: 23, edition: 3, DOI
2019
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Customer Satisfaction and Enterprise Performance: A Study from the Electronics and Communication Equipment Retail Industry in the Czech Republic
Quality – Access to Success, year: 2019, volume: 20, edition: 172