Publications
Total number of publications: 172
2023
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Impact of the COVID-19 Pandemic on Labour Productivity and Business Activity in the Czech Republic
Digital Labour Markets in Central and Eastern European Countries, edition: Vyd. 1st Edition, year: 2023, number of pages: 18 s.
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Modelling Customer Satisfaction of Smartphones in the Czech Republic
QUALITY INNOVATION PROSPERITY-KVALITA INOVACIA PROSPERITA, year: 2023, volume: 27, edition: 1, DOI
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Relationship Between Customer Expectations and Financial Performance of Food Industry Businesses in a Customer Satisfaction Model
Economic and Business Review, year: 2023, volume: 25, edition: 2, DOI
2021
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Modelling Customer Satisfaction with Food
Quality Innovation Prosperity, year: 2021, volume: 25, edition: 3, DOI
2020
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Face-to-face and Electronic Communication with Customers in Retailing and Company Performance: A Case Study in the Electronics and Communication Equipment Retail Industry in the Czech Republic
Ekonomie a Management, year: 2020, volume: 23, edition: 3, DOI
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Quality Management in the Context of Objective and Subjective Business Performance
Year: 2020
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Výkonnost podniku v kontextu spokojenosti zákazníka, zpětných toků, kvality, inovací a znalostí
Year: 2020, edition: Vyd. 1., number of pages: 128 s.
2019
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Business performance from the perspective of managers and accounting data
The Poprad Economic and Management Forum 2019, year: 2019
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Customer Satisfaction and Enterprise Performance: A Study from the Electronics and Communication Equipment Retail Industry in the Czech Republic
Quality – Access to Success, year: 2019, volume: 20, edition: 172
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Customer satisfaction, loyalty, knowledge and competitiveness in the food industry
Economic Research-Ekonomska Istraživanja, year: 2019, volume: 32, edition: 1, DOI