Publication details
Exploring complex service design: Understanding the Diamonds of Context
| Authors | |
|---|---|
| Year of publication | 2019 |
| Type | Article in Proceedings |
| Conference | Online Proceedings of Naples Forum on Service |
| Citation | |
| web | https://naplesforumonservice.com/wp-content/uploads/2021/02/NFS2019-Walletzky-Carrubbo-Ge.pdf |