Publication details
General Principles and Logic of Quality Management in Health and Healthcare
| Authors | |
|---|---|
| Year of publication | 2011 |
| Type | Chapter of a book |
| MU Faculty or unit | |
| Citation | |
| Description | Chapter 1 addresses the logic, principles and functionality of health and health care systems to present a framework for revealing, understanding and implementing appropriate and adequate management interventions leading to qualitative improvement in the specified areas. Medicine (healthcare) was traditionally considered an 'art'. However, it slowly, with the establishment of analytical methods of work, became 'science' and today it is usually classified as a 'service'. Therefore, profound understanding of what medicine truly is (art or science or service or a combination of these) is crucial for all processes leading to the improvement of quality of health care. However, any discipline, function or process of healthcare and health domains that requires information handling currently unattainable via the 'digital data flow lies for the moment outside of the e-health and e-healthcare scope. |