Publication details

Sociální konstrukce systému sociální ochrany: Administrace klientů jako prostor interpretace

Title in English The social construction of the system of social protection: the administration of the system of social protection as a space for interpretation
Authors

ŠIMÍKOVÁ Ivana VYHLÍDAL Jiří

Year of publication 2010
Type Article in Periodical
Magazine / Source Sociální studia
MU Faculty or unit

Faculty of Social Studies

Citation
web http://socstudia.fss.muni.cz/index.php?ukol=1&clanek=357
Field Sociology, demography
Keywords new social risks; social construciton; social protection system; crisis of representation; welfare; workfare; universality; individualization
Description Modern society is increasingly dependent on the functioning of abstract expert systems, which have become institutionalized form of problem solving, often produced by other abstract systems. The present text attempts to identify and describe the conflicts that arise within one of these systems in the context of the emergence of new social risks. Model case and a source of empirical material is the executive level of the social protection system, on which a process of a continuous interaction between frontline workers and clients is going on. This text is focused on the dilemmas to which these workers are faced in their decision-maiking process. Integral part of the administration of this system is a permanent reconciliation diverging perspectives of universality (the system), and individualization (biography of the client).

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