Publication details
Vliv kvality na výkonnost podniků v ČR
| Title in English | Quality and its influence on the efficiency of the Czech enterprises |
|---|---|
| Authors | |
| Year of publication | 2011 |
| Type | Article in Proceedings |
| Conference | Ekonomika a management |
| MU Faculty or unit | |
| Citation | |
| Field | Management and administrative |
| Keywords | Quality; efficiency; financial analysis; cluster analysis |
| Description | The paper deals with defining and measuring the influence of quality on the efficiency of the Czech enterprises. The analysis aims to explain the relationship between quality and efficiency, particularly from enterprise’s point of view. On the basis of empirical survey we analyze attitudes of selected Czech enterprises towards the quality. The paper starts from the fact that quality is one of key elements of company efficiency. To measure the quality we presume that the degree of quality can be derived from customer’s satisfaction. |