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Analysis of customer Service Relevance in Business Models from a Service-Dominant Logic Perspektive: An Empiric Approach to Customer Relationship Management against the Background of Digitalization
Autoři | |
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Rok publikování | 2016 |
Druh | Odborná kniha |
Fakulta / Pracoviště MU | |
Citace | |
Popis | Analysis of customer Service Relevance in Business Models from a Service-Dominant Logic Perspektive: An Empiric Approach to Customer Relationship Management against the Background of Digitalization |