Publication details

IS/IT Resources and Business Value: Operationalization of an Information Oriented Framework

Authors

BOREK Alexander HELFERT Markus GE Mouzhi PARLIKAD Ajith

Year of publication 2012
Type Article in Proceedings
Conference ENTERPRISE INFORMATION SYSTEMS, ICEIS 2011
MU Faculty or unit

Faculty of Informatics

Citation
Field Informatics
Keywords IS/IT business value; IS/IT resources; IS/IT impact; Information management maturity; Information quality; Information risk
Description Several studies have highlighted the importance of information and information quality in organisations and thus information is regarded as key determinant for the success and organisational performance. In this paper, we review selected contributions and introduce a model that shows how IS/IT resources and capabilities could be interlinked with IS/IT utilization, organizational performance and business value. Complementing other models and frameworks, we explicitly consider information from a management maturity, quality and risk perspective and show how the new framework can be operationalized with existing assessment approaches by using empirical data from four industrial case studies.

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