Publication details

Usmívejte se na povel

Title in English Keep smiling!
Authors

VYBÍRAL Zbyněk

Year of publication 2000
Type Article in Periodical
Magazine / Source Psychologie dnes
MU Faculty or unit

Faculty of Social Studies

Citation
Keywords smile; costumer; client; nonverbal
Description The article covers such topics as nonverbal commmunication in business, the spontaneous smiling and the false smile, and the paradoxical orders "to act spontaneous and in the natural way".

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