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Publication details
Usmívejte se na povel
Title in English | Keep smiling! |
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Authors | |
Year of publication | 2000 |
Type | Article in Periodical |
Magazine / Source | Psychologie dnes |
MU Faculty or unit | |
Citation | |
Keywords | smile; costumer; client; nonverbal |
Description | The article covers such topics as nonverbal commmunication in business, the spontaneous smiling and the false smile, and the paradoxical orders "to act spontaneous and in the natural way". |