Kritéria spokojenosti s elektronickými službami

• Title in English: Criteria of satisfaction with electronic services
• Authors: ŠPAČEK David
• Year of publication: 2009
• Type: Chapter of a book
• MU Faculty or unit: Faculty of Economics and Administration
• Description: his text which is situated in the sub-chapter 3.2.1.2 of the academic book - outlines the current knowledge on criteria of electronic services and e-government services users' satisfaction.

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