Publication details

Promotion Of Quality Management In Public Administration - The Approach Of Czech Central Government

Authors

ŠPAČEK David

Year of publication 2010
Type Article in Periodical
Magazine / Source Národohospodářský obzor
MU Faculty or unit

Faculty of Economics and Administration

Citation
Field Management and administrative
Keywords quality management; public management; Czech public administration reform
Description The first part of the paper summarizes the specifics of quality and its management in public administration. The second part introduces the approach of the Czech central government to quality management promotion in public administration with regard to classification of approaches proposed by Löffler and Vintar (2004). The approach is more converging to Löffler and Vintar's "hands-on" and supportive approach rather than to passive or control-orientation approaches.

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