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Publication details
Doprovodné služby - konkurenční výhoda?
Title in English | Customer Services - Competitive Advantage? |
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Authors | |
Year of publication | 2009 |
Type | Monograph |
MU Faculty or unit | |
Citation | |
Description | This publication is trying to offer complex information about customer services. Effort is jointed scientific and practical view on this field especially practical application. The main goal of this publication is to acquaint readers with whole problematic and signification customer services. |