Publication details

Doprovodné služby - konkurenční výhoda?

Title in English Customer Services - Competitive Advantage?
Authors

KAŇOVSKÁ Lucie TOMÁŠKOVÁ Eva

Year of publication 2009
Type Monograph
MU Faculty or unit

Faculty of Law

Citation
Description This publication is trying to offer complex information about customer services. Effort is jointed scientific and practical view on this field especially practical application. The main goal of this publication is to acquaint readers with whole problematic and signification customer services.

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