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Požadavky na kvalitu veřejných knihoven v ČR a atributy kvality vnímané zaměstnanci základních knihoven
Title in English | Requirements on public libraries quality in the Czech Republic and quality attributes perceived by employees of basic libraries |
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Authors | |
Year of publication | 2009 |
Type | Article in Proceedings |
Conference | Nové trendy - nové nápady 2009 |
MU Faculty or unit | |
Citation | |
Field | Management and administrative |
Keywords | public services; public libraries; quality management; quality criteria |
Description | In its first part, the paper briefly introduces the position of basic libraries within the Czech system of libraries. The second and the main part presents results of the qualitative part of more complex research which aimed at identification of quality attributes as perceived by employees of public libraries. |
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