Publication details

Požadavky na kvalitu veřejných knihoven v ČR a atributy kvality vnímané zaměstnanci základních knihoven

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Title in English Requirements on public libraries quality in the Czech Republic and quality attributes perceived by employees of basic libraries
Authors

ŠPAČEK David NUNVÁŘOVÁ Svatava

Year of publication 2009
Type Article in Proceedings
Conference Nové trendy - nové nápady 2009
MU Faculty or unit

Faculty of Economics and Administration

Citation
Field Management and administrative
Keywords public services; public libraries; quality management; quality criteria
Description In its first part, the paper briefly introduces the position of basic libraries within the Czech system of libraries. The second and the main part presents results of the qualitative part of more complex research which aimed at identification of quality attributes as perceived by employees of public libraries.
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